ClearAccept hits the right notes for Project Music

Devon-based guitar store processes thousands of payments each year. Despite a big-name bank solution in place, a significant resource was needed to process payments. After switching to ClearAccept, Project Music gets paid more quickly, and pays less in fees. The ClearAccept solution saves Project Music a significant amount of time, too.

The brief:

Devon-based guitar store Project Music sells guitars in-store and online and needed a new payments solution to process the 3500-plus orders it handles every year.

The challenge:

Previously, the business had relied on a big-name bank to handle its payments. However, they found even with this resource in place, significant resources were needed to manage payments, and the solution they had wasn’t seamless.

“With ClearAccept we get paid quicker and make savings on the rates we pay. ClearAccept also integrates really nicely into our website and provides quicker management of transactions.”

The solution:

After speaking with an extensive list of card processing companies, Project Music switched to ClearAccept on the recommendation of their website provider, EKM – a fellow ClearCourse business that they’ve worked with for over 17 years. The ClearAccept solution has been integrated into the Project Music website, meaning customers don’t have to leave the site to complete their purchase.

The outcome:

After switching to ClearAccept, Project Music has found it gets paid more quickly, and saves money on the rates it pays, too. The website integration delivers a seamless customer experience and enables quicker transaction management.

In turn, the Project Music team is spending less time managing transactions and payment security, and more time on what they love – guitars and their customers!